If you're experiencing a hand, arm, or shoulder issue, but aren't sure if it necessitates medical treatment, our free screening is perfect for you. During your screening, a therapist will spend 15 to 20 minutes conducting an interview and brief physical assessment. Once complete, your therapist will offer you suggestions for self-treatment, therapy options, or referrals to other care providers.
For Your Initial Visit
Before your first visit, make sure to email our front desk for your custom new patient forms. During normal business hours, we will respond within one hour. Additionally, we ask that you arrive 15 to 20 minutes early with the following items:
- Prescription for Therapy via Referral Form
- Insurance Cards or Workers Comp Information
- Names of Referring & Primary Doctors
- Valid ID
Out of concern for those with asthma, migraines, allergies, chemical and post-operative sensitivities, we ask everyone—including staff and visitors--to avoid use of scented personal care products such as perfume, aftershave, fabric softener, scented lotions and hair products. We thank you for choosing to wear only scent-free products in our clinic.
Referrals come to us from a variety of sources, including:
- Hand Surgeons
- General Orthopedics
- Plastic Surgeons
- Family & General Practice Physicians
- Internal Medicine Physicians
- Emergency Medicine
- Nurse Practitioners
- Physicians Assistants
- Chiropractic Specialists
- Vocational Rehabilitation Specialists
- Insurance Adjusters
- HR Personnel
- Risk Managers for Corporations
- Self-Referral - We accept self-referrals but may require physician participation if the condition demands it or if required by the insurance provider.
Our office accepts private insurance, worker's compensation, Medicare, Medicaid, and Auto. Please download our Financial Policy form for information addressing each of these. We are recognized as preferred providers by numerous insurance companies. Call us to learn if we are preferred providers for your insurance. For added convenience, we also accept cash, checks, Visa, and MasterCard.
We adhere to the guidelines provided by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Please download and review our Notice of Privacy Practices for information about how your medical records may be used and disclosed.
Your satisfaction is of the utmost importance to us. At any time during your treatment at Alaska Hand Rehabilitation, or upon completion of your therapy, we would greatly appreciate getting your feedback either verbally or through our satisfaction survey. You can download our patient survey ahead of time or find it at our front desk during your visit.